Surgical Coordinator Jobs

About The Position

Requirements

• High School Graduate or General Education Degree (GED).
• 4+ years of experience in a healthcare setting required.
• Working knowledge of ophthalmic testing including but not limited to biometry, EKG's, OCTs, photos and visual field testing.
• Excellent verbal and written communications skills in English.
• Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
• Excellent mathematical and cash management skills.
• Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
• Demonstrated accuracy, thoroughness and detail orientation
• Ability to work as an integral team member under minimal supervision, in a fast-paced, complex and highly stressful environment.
• Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems
• Facile with Microsoft Products
• Within 4 weeks of hire must be facile with Athena PMS and practice based EMR

Nice To Haves

• Bachelor’s degree in relevant discipline highly preferred.
• Bi-Lingual (English/Spanish, English/Polish, English/French, English/Arabic) a plus.
• Knowledge of medical terminology preferred.

Responsibilities

• Contacts facilities for scheduling of surgery and arranges for pre-op testing.
• Organizes patient chart and collect all pertinent information for upcoming surgery.
• Schedules pre-op visits as needed with PCP, labs etc. and notes in electronic records and scheduling systems.
• Calls for necessary pre-authorizations, for both surgery and medications.
• Orders tissue from tissue bank for corneal transplants and coordinate acceptance of tissue with physician.
• Obtains preauthorization of surgical procedures as required by insurance companies and payers.
• Obtains preauthorization of medication and anesthesia orders as required by insurance companies and payers.
• Coordinates paperwork and electronic records, including maintaining patient charts and chart pulling for surgery review for surgeon.
• Maintains patient confidentiality.
• Consistently schedules surgery days to the mutual satisfaction of the patient, the surgeon and the facility staff.
• Communicates to the patients in a manner that instills understanding and confidence about their upcoming procedure.
• Follow-up telephone call to patient after surgery and document in the medical record.
• Handles all telephone communications with patient, patient’s family or primary physician regarding surgery and pre-op visits.
• Reports any problems or unusual circumstances to the clinical manager or doctor.
• Performs IOL calculations and orders appropriate lenses at direction of physician for surgery.
• Understands characteristics of common anterior segment disorders.
• Understands, communicates and counsels patients regarding cataract surgery, lens implants, YAG lasers, corneal procedures and facial and eyelid surgery and procedures.
• Understands and follows procedures for surgical and procedural consents.
• Comply with company compliance policies and standards