Burn Trama/Surgical Unit Coordinator BWH

Mass General Brigham • Boston, MA

2d • $19 - $27 • Onsite

About The Position

The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit and serves as a liaison among patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, and managing confidential patient information. In partnership with nursing, the coordinator supports day-to-day patient flow by communicating with relevant staff about admissions, discharges, and transfers, while providing outstanding service to every customer. Specific duties may vary by department.

Requirements

• High school diploma or equivalent required.
• One to two years of administrative support experience required.
• Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
• Proficiency in Microsoft Office.
• Ability to proofread and edit written documents.
• Ability to use a phone system and standard office equipment.
• Ability to manage one's own time and the time of others.
• Strong verbal and written communication skills.
• Strong interpersonal, written, and oral skills.
• Familiarity with medical terminology.

Nice To Haves

• Associate's degree in a related field.
• Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).

Responsibilities

• Perform clerical and other duties that support the general administration of the floor or unit.
• Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
• Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transportation to other departments.
• Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to support patient throughput.
• Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and follow designated processes to identify and facilitate repairs.
• May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED