Unit Coordinator BWH
About The Position
The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, serving as a liaison among patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, and managing confidential patient information. In partnership with nursing, the Unit Coordinator helps coordinate day-to-day patient flow and communicates with key participants about admissions, discharges, and transfers. The position also requires providing outstanding service in customer interactions. Specific duties may vary by department.
Requirements
- High school diploma or equivalent required.
- One to two years of administrative support experience required.
- Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
- Proficiency in Microsoft Office.
- Ability to proofread and edit written documents.
- Ability to use a phone system and standard office equipment.
- Ability to manage one's own time and the time of others.
- Strong verbal and written communication skills and strong interpersonal skills.
- Familiarity with medical terminology.
- Experience cannot be accepted in lieu of a degree.
Nice To Haves
- Associate's degree in a related field.
- Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).
Responsibilities
- Perform clerical and other duties to assist with general administration of the floor or unit.
- Greet and interact professionally with patients, families, visitors, and coworkers, both in person and through communication tools.
- Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
- Schedule consultations, tests, procedures, and patient transport to other departments.
- Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to support efficient patient throughput.
- Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and use designated processes to identify and facilitate repairs.
- Partner with nursing to coordinate day-to-day patient flow and communicate about patient admissions, discharges, and transfers.
- May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries, depending on the department.
Benefits
- Career advancement opportunities.
- Differentials, premiums, and bonuses as applicable.
- Recognition programs designed to celebrate contributions and support professional growth.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
