Northeast Ground Operations Supervisor
Tradewind Aviation LLC • West Harrison, IN1d • Onsite
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Northeast Ground Operations Supervisor
Tradewind Aviation LLC•West Harrison, IN
•Onsite
About The Position
Tradewind Aviation is looking for a full-time Supervisor, Northeast Ground Operations to be based in White Plains, NY. The purpose of the Supervisor, Northeast Ground Operations, is to supervise and help streamline day-to-day operations at all Northeast stations. The ideal candidate will be customer service focused and able to work in a fast-paced environment. Must be flexible with work schedule and able to work weekends and holidays.
Requirements
- Excellent customer service and communication skills.
- Ability to handle fast-paced environment.
- Ability to lift 75 pounds.
- Proactive attitude.
- Strong attention to detail with the knack to remember and recognize names and faces
- Prolonged periods of standing outdoors.
- Ability to walk and stand and carry luggage for extended periods of time throughout the workday.
- Must be able to lift 75 pounds.
Responsibilities
- Assist in supervising the concierge; assist in ensuring team members are properly trained including service, expectations, and policies.
- Ensure everyone is professional and most importantly safe.
- Monitor performance and recommend corrective action. Alert management of potentially serious issues.
- Travel to each location to cover shifts as needed including ACK, MVY, TEB, HPN, BED
- Manage scheduling for concierge and ramp agents.
- Assist in the confirmation of hours worked with Paylocity.
- Point of contact for the office and outside vendors.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned which may include assisting the ramp agents.
- Maintaining facility readiness at all locations, including inventory and daily upkeep,
- Assist in the inventory checklist of the condos in the NE as well as PR.
- Manage the catering inventory for the NE
- Assist with the management of the crew cars with the NE team.
- Alert PR team when a crew car is showing maintenance on the tracking system.
- Assist in training of Client Experience, assuring the vision of CX is being met.
- Assisting in audits of each airport with the Director of Safety in NE.
Benefits
- Comprehensive health and voluntary insurance plans
- Retirement plan with company match
- Paid time off
- Standby travel on select Tradewind Aviation scheduled flights
- Discounted standby travel benefits on numerous major and regional US and international airlines
- A rewarding career path with opportunities for growth and advancement throughout the organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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