Department Supervisor

PENTAGON TECHNOLOGIES GROUP INC•Portland, OR

1d•$64,000 - $75,000•Onsite

About The Position

The Department Supervisor oversees the daily operations of the Chemroom department at Pentagon Technologies. The role leads and develops Chemroom Operators to ensure customer parts are processed safely, efficiently, and on time while meeting production schedules, quality requirements, and regulatory standards. The supervisor promotes a strong safety culture, monitors department performance, drives productivity improvements, and provides hands-on coaching and mentoring to new and existing employees. Success requires strong leadership, operational excellence, and the ability to foster a collaborative, high-performing team.

Requirements

High school diploma or GED.
3–5+ years of experience in manufacturing, industrial processing, parts cleaning, chemical processing, metal finishing, or a related production environment.
1–3+ years of supervisory, lead, or team leadership experience.
Experience overseeing hourly production employees in a fast-paced, safety-sensitive environment.
Demonstrated ability to meet production, quality, and operational performance goals.
Strong knowledge of chemical handling, hazardous materials, PPE requirements, and workplace safety practices.
Understanding of environmental, health, and safety regulations and compliance requirements.
Experience with production scheduling, workflow management, and performance metrics.
Ability to train, coach, mentor, and develop employees with varying skill levels.
Strong problem-solving and decision-making skills, including addressing operational issues in real time.
Experience conducting performance evaluations, providing feedback, and managing employee performance.
Working knowledge of quality systems, process controls, and continuous improvement methodologies.
Strong communication and interpersonal skills and ability to collaborate across departments.
Proficiency with Microsoft Office and production reporting systems.
Must be able to function in an office environment and work in a controlled chemical and wastewater environment.
Must pass company-required hearing, physical, and drug screening tests.
Must be able to sit and stand, reach with hands and arms, perform routine office work including computer workstation use, lift 50 pounds without assistance, and continuously perform production-floor walkthroughs.

Nice To Haves

Associate's or bachelor's degree in Manufacturing, Industrial Technology, Chemistry, Engineering, Operations Management, or a related field.
Equivalent combination of education and relevant experience may be considered.

Responsibilities

Lead daily Chemroom operations to achieve safety, quality, delivery, and productivity objectives.
Promote and enforce safety policies, procedures, and regulatory requirements.
Monitor department output and workflow to meet production schedules and customer commitments.
Coach, train, and mentor Chemroom Operators, supporting skill development, cross-training, and career growth.
Conduct performance discussions, provide constructive feedback, and hold employees accountable to expectations.
Ensure compliance with chemical handling, hazardous waste, environmental, and facility operating procedures.
Track and analyze KPIs, including productivity, quality, safety, attendance, and efficiency.
Investigate operational issues, identify root causes, and implement corrective actions.
Collaborate with Quality, Maintenance, Production, and other functional teams to resolve issues and optimize processes.
Drive continuous improvement initiatives to reduce waste, improve throughput, and enhance operational effectiveness.
Maintain accurate department records, documentation, and reports.
Support staffing, scheduling, and resource planning to ensure appropriate coverage and efficient operations.