Department Supervisor

The TJX Companies, Inc. • Salina, KS

1d • $14 - $14 • Onsite

About The Position

The Department Supervisor at Marshalls is responsible for executing receiving and merchandising standards, supporting efficient processing, and coordinating the team’s work. The role helps deliver an excellent customer experience through customer engagement, strong service, and a clean, organized store. The supervisor promotes honesty, integrity, safety, and compliance while training and mentoring Associates and coordinating merchandise flow from delivery to the sales floor.

The position also oversees backroom organization and recovery, monitors team productivity, communicates priorities and progress to management and Associates, and supports store shrink-reduction, credit, and loyalty programs. Other duties may be assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to lift heavy objects, with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience and role model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck delivery, prioritizing merchandise processing onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick leave for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed