ML Buffet Supervisor FT/SW weekends included $18 to $27

Mille Lacs Corporate Ventures•Onamia, MN

1d•$18 - $27

About The Position

The Buffet Supervisor is responsible for guest-service satisfaction by coordinating the team’s production of quality food and beverages in accordance with Grand Casino’s service standards. The role oversees venue operations and food production, supports and develops Associates, maintains food quality and safety, and helps control food and labor costs within approved budgets. The position is full-time and includes weekends.

Requirements

Three years of progressive kitchen operations experience, including two years overseeing others’ work or projects through task assignment, staff training, performance or outcome monitoring, and some responsibility for team or department results; or an equivalent combination of demonstrated leadership experience.
Serv-Safe Certification is required within one year of placement if not already held.
Ability to build trustworthy and collaborative relationships.
Organization and flexibility to meet the needs of the business, guests, and Associates.
Ability to exhibit company values of honesty, humility, truth, wisdom, love, respect, and bravery.
Ability to begin work on time, schedule PTO in advance, and flexibly support scheduling or shift coverage needs.
Ability to complete required work within expected guidelines.
Flexibility to work various roles and outlets.
Strong leadership skills, including the ability to develop and lead a team toward productivity and financial success.

Nice To Haves

Serv-Safe Certification preferred.

Responsibilities

Enforce venue performance standards, policies, and procedures in alignment with Grand Casino’s mission and objectives.
Comply with food and beverage health, liquor, and safety regulations and applicable Tribal, Federal, State, and local laws.
Evaluate and train Associates to ensure compliance with guest-service standards.
Ensure smooth and efficient venue operations and guest satisfaction.
Review and approve recommendations regarding hiring, transfers, suspension, promotion, discharge, evaluation, assignments, and discipline of Associates fairly and equitably.
Listen to, evaluate, and resolve guest grievances without delay.
Monitor Associate performance and provide feedback to support skill development.
Provide management with input on operational deficiencies and areas needing attention.
Set priorities for team members and provide assistance as needed.
Maintain knowledge of Grand Casino internal controls, policies, and procedures.
Maintain venue equipment and venue appearance in accordance with Mille Lacs Corporate Ventures standards.
Maintain open communication through staff meetings, weekly supervisory meetings, and daily pre-shift meetings.
Staff, train, evaluate, and coordinate food production Associates.
Ensure recipe specifications and food portions are followed.
Maintain excellent kitchen hygiene and comply with health, safety, and sanitation standards.
Control food and labor costs within approved budgetary controls.
Ensure State Health Department regulations, food storage and handling practices, and safe temperature standards are met.
Provide Associates with training and counseling in accordance with Corporate Commissions’ policies and procedures.
Supervise food preparation, portioning, and garnishing to meet Grand Casino standards.
Develop and execute new menus and specials.
Handle operational duties including inventory control, transfers, payroll issues, and scheduling.
Work in food outlets as needed.
Perform other duties as assigned.