Bistro Attendant | 6am-12pm FT (weekends included)

CSM Corporation•Woburn, MA

4d•Onsite

About The Position

The Bistro Attendant prepares and serves beverages to guests in the Courtyard Bistro efficiently and courteously. The role promotes the Bistro, takes beverage orders, and prepares and serves guests in accordance with health regulations and local liquor laws. The attendant also assists with food orders, preparation, and service as needed, following CSM/Marriott quality standards to support guest satisfaction. The position includes operating the micros system and cash register, handling cash and guest checks, preparing alcoholic beverages to recipe and monitoring alcohol service for legal compliance. It also involves equipment care, cost control, cleaning and sanitation, inventory and paperwork, side work, and responding to guest and associate incidents. The role requires providing positive, respectful service and performing duties safely and effectively.

Requirements

At least one year of prior serving/customer service and bartending experience.
Attention to detail and a customer-focused approach.
Ability to perform duties repetitively in a fast-paced environment.
Ability to speak, understand, and write English to serve guests and complete required paperwork.
Ability to lift, push, and pull up to 50 pounds regularly throughout the shift.

Nice To Haves

High school diploma or GED preferred.
Bartender certification preferred.
TIPS or CARE beverage service certification desired, or the ability to obtain certification as required.

Responsibilities

Greet guests courteously and in a friendly manner.
Take, enter, prepare, and deliver guest orders accurately and promptly according to standards.
Respond to guest needs and provide high-quality service.
Assist other associates as needed to meet guest needs.
Operate the micros operating system and cash register.
Follow cash-handling and POS procedures to ensure guest checks are closed accurately.
Dispense appropriate amounts of alcohol and prepare drinks according to recipes and CSM/Marriott standards.
Use equipment properly and follow cost controls to reduce expenses and waste.
Check guests’ identification and monitor alcohol consumption to comply with state and local liquor laws.
Dispose of garbage, collect trays, restock barware, clear and wipe tables and counters, transfer tubs to the dish room, and assist with washing barware and dishes as needed.
Complete required paperwork accurately and promptly.
Assist with inventory, complete inventory par sheets, and perform other duties as needed.
Maintain a clean and safe work area and handle food and beverages in compliance with applicable CSM/Marriott, brand, and government regulations.
Help maintain sanitation and cleanliness in the Bistro, kitchen, and dish room.
Follow procedures for guest and associate incidents and know hotel emergency procedures.
Complete required side work and take initiative to assist wherever necessary.
Assist with food orders, preparation, and service as needed.