ML Hotel Night Auditor PT/GR $18 to $27

Mille Lacs Corporate Ventures•Onamia, MN

5d•$18 - $27

About The Position

As the Hotel Night Auditor for Grand Casinos, you will greet Guests courteously and professionally, assist with reservations, process payments, and safeguard Guest information. You will provide accurate information about services and amenities and support Guests at the bell station, including handling luggage safely and courteously. The role also includes reconciling accounts, processing invoices, and providing excellent Guest service. The Night Auditor performs Front Desk Agent duties and additionally balances reports from previous shifts, audits Guest records, verifies registration forms and room and tax charges, follows up on incomplete forms of payment, and prepares and distributes management reports to Hotel Administration and Finance. The position requires working overnight shifts and following applicable Detailed Gaming Regulations. A license from the Gaming Regulatory Authority is required.

Requirements

High school diploma, GED, or equivalent experience.
At least six months of accounting or audit experience.
Must be able to secure a license from the Gaming Regulatory Authority (GRA).
Exceptional attention to detail in reports, Guest records, and billing information.
Strong commitment to outstanding Guest service.
Excellent verbal and written communication skills.
Strong organizational abilities to manage multiple tasks, balance reports, and maintain accurate records.
Ability to work overnight shifts and adapt to the challenges of the night auditor role.
Ability to work effectively as part of a team.
Professional demeanor and appearance, with regular attendance and punctuality.
Must be able to talk and hear and communicate effectively; see and adjust focus for close, distance, depth, and peripheral vision; stand, walk, run, sit up to eight hours, balance, stoop, kneel, climb, crouch, and/or crawl; handle objects, tools, and controls; reach with arms and hands; and lift and carry up to 25 pounds.

Nice To Haves

Three months of Front Desk or Rooms Controller experience preferred.

Responsibilities

Maintain working knowledge of Grand Casino property and nearby special events to inform Guests.
Perform Front Desk Agent duties and balance reports from previous shifts.
Respond courteously and promptly to Guest requests and inquiries.
Prepare and distribute management reports to Hotel Administration and the Finance Department.
Audit Guest records for accuracy and completeness.
Pursue collection of incomplete forms of payment.
Verify Guest registration forms against the hotel computer system for accuracy.
Verify room and tax charges on Guest accounts.
Perform other departmental duties as assigned.
Follow relevant Detailed Gaming Regulations.