Assistant Maintenance Supervisor

Avenue5 Residential, LLC • San Rafael, CA

1d

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role ensures the property complies with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. The position performs and coordinates maintenance and repairs, supports property emergencies and after-hours maintenance, promotes resident satisfaction and safety, assists with apartment inspections and unit turns, and mentors the maintenance team.

Requirements

• High school diploma or equivalent.
• At least two years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Ability to maintain a professional appearance and comply with the prescribed uniform policy.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
• Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain the work order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Promptly communicate maintenance issues to the maintenance supervisor and property manager.
• Observe and promote safety and risk management in accordance with applicable rules and regulations.
• Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
• Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and prospective residents.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.
• Mentor the maintenance team.
• Maintain a professional demeanor and appearance and promote the same standards across the team.
• Adhere to all components of the company risk management program.
• Complete special projects assigned by the maintenance supervisor and/or property manager.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• 10 paid holidays, including a community service day and the employee’s birthday.
• Generous time-off plan.
• Mentoring and professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED