Assistant Maintenance Supervisor

Avenue5 Residential•Portland, OR

11d

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role helps ensure compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company’s risk management program. The position also supports resident satisfaction, property safety and cleanliness, and the maintenance team’s effectiveness.

Requirements

High school diploma or equivalent.
At least two years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with the prescribed uniform policy.
Must comply with all safety requirements.
Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance and repair work involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform general carpentry duties, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
Perform preventative maintenance on items and areas such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain the work order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly to the Maintenance Supervisor and Property Manager.
Observe and promote safety and risk management in accordance with applicable regulations and company rules.
Help monitor response times for emergency on-call and after-hours maintenance assignments, addressing issues as needed.
Participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
Foster positive, collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, high-quality unit turns.
Mentor the maintenance team and promote a professional demeanor and appearance.
Adhere to all components of the company risk management program.
Complete special projects assigned by the Maintenance Supervisor or Property Manager.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.
$1,000 hiring bonus: $500 after 30 days of employment and $500 after six months.