Assistant Maintenance Supervisor

Avenue5 Residential, LLC•Portland, OR
•$25 - $26

About The Position

The Assistant Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures the property complies with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The position also supports emergency response, resident satisfaction, property safety and cleanliness, quality apartment turns, and the development of the maintenance team.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in the property management industry or a directly related field.
  • General maintenance and carpentry skills.
  • Maintain a valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Perform general carpentry, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
  • Perform proactive preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
  • Maintain the work order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common area amenities daily for safety, cleanliness, and maintenance, repair, or replacement needs.
  • Assist with property emergencies, including snow and other inclement weather, fires, and floods.
  • Promptly communicate maintenance issues to the Maintenance Supervisor and Property Manager.
  • Observe and promote safety and risk management in accordance with applicable rules and regulations.
  • Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
  • Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.
  • Mentor the maintenance team.
  • Maintain a professional demeanor and appearance and promote the same throughout the team.
  • Adhere to all components of the company risk management program.
  • Complete special projects assigned by the Maintenance Supervisor and/or Property Manager.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Time-off plan including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring and professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
  • $1,000 hiring bonus, with $500 paid after 30 days of employment and $500 paid after six months.
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