Assistant Maintenance Supervisor

Avenue5 Residential, LLC•Bothell, WA
•$26 - $27

About The Position

The Assistant Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role helps ensure the property meets Avenue5 policies and standards, complies with local, state, and federal regulations, and follows the company risk management program. It includes maintenance and repair work, preventative maintenance, work-order oversight, property inspections, emergency response, resident service, and mentoring the maintenance team.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in property management or a directly related field.
  • General maintenance and carpentry skills.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer-service and interpersonal skills, including the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance and repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Perform carpentry work including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
  • Perform preventative maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
  • Maintain the work-order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
  • Assist with property emergencies, including snow and other severe weather, fires, and floods.
  • Communicate maintenance issues promptly to the Maintenance Supervisor and Property Manager.
  • Promote and observe safety and risk management in accordance with applicable regulations and company rules.
  • Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation when necessary.
  • Promote resident satisfaction through cleanliness and curb appeal and courteous, professional interactions with current and prospective residents.
  • Foster positive, active, collaborative relationships with residents, other properties, and associated agencies.
  • Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
  • Mentor the maintenance team.
  • Maintain a professional demeanor and appearance and promote the same standard across the team.
  • Adhere to all components of the company risk management program.
  • Complete special projects assigned by the Maintenance Supervisor and/or Property Manager.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Paid time off, including 10 paid holidays; one holiday is a community service day and another is the employee’s birthday.
  • Mentoring and professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
  • $1,000 hiring bonus.
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