Studio Assistant Jobs

About The Position

Requirements

• At least 2 years of experience in a healthcare, hospitality, or service management role.
• Experience leading or coaching a team.
• Strong organizational and problem-solving skills.
• Excellent communication skills across phone, email, and in-person interactions.
• Comfort with scheduling systems, insurance processes, and treatment planning, or willingness to learn quickly.
• A proactive approach, anticipating needs and taking initiative.
• A passion for outstanding hospitality and patient experiences.
• Ability to sit, stand, and move around the studio for extended periods.
• Manual dexterity and proficiency with office technology, including computer systems, phones, and point-of-sale tools.
• Adequate vision, with or without correction, to review schedules, financial presentations, reports, and other documentation.
• Ability to bend, reach, and move throughout the studio to assist with daily operations.
• Ability to occasionally lift or move supplies, packages, and equipment weighing up to 25 pounds.
• Ability to communicate clearly and compassionately with guests, team members, and cross-functional partners in person and through technology.

Nice To Haves

• Dental experience is strongly preferred.

Responsibilities

• Support the Studio Manager with daily operations, including scheduling, inventory, and opening and closing routines.
• Manage front desk operations and lead the front desk team through interviewing, training, coaching, and performance feedback.
• Maintain an understanding of insurance, schedule management, and treatment planning to support studio performance.
• Deliver financial presentations and track results to help meet revenue goals.
• Partner with the Studio Manager and broader teams, including member experience and revenue cycle, to support a seamless guest journey.
• Organize and lead specialty treatment days for orthodontics and oral surgery.
• Oversee supply ordering, including Amazon shipments, and manage studio inventory.
• Optimize provider scheduling to balance team efficiency and guest needs.
• Drive member retention through outreach and follow-ups for unscheduled treatment.
• Provide warm, consistent hospitality to guests in the studio, by phone, and by email.
• Collaborate with clinical and non-clinical team members to ensure high-quality guest and team experiences.
• Take initiative to identify and complete tasks without direct supervision.

Benefits

• Medical, dental, and vision insurance
• Dental Wellness Program
• Generous paid time off
• Company holidays
• 401(k) with company match
• Life and AD&D insurance
• Employee Assistance Program (EAP)
• Legal support
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs)
• Pre-tax transit benefits
• Bonus potential based on studio performance and individual impact