Store Manager Jobs

About The Position

Requirements

• At least 3–5 years of progressive retail management experience.
• Experience in food retail, grocery, convenience stores, specialty food markets, or resort retail.
• Knowledge of inventory management systems and purchasing processes.
• Experience supervising and developing high-performing teams.
• Strong understanding of merchandising and retail sales strategies.
• Proficiency with POS systems, Microsoft Office, and inventory software.
• Strong analytical, organizational, and communication skills.
• Ability to work evenings, weekends, holidays, and flexible schedules as business demands require.
• Ability to stand and walk for extended periods; frequently lift and carry up to 50 pounds; bend, reach, climb ladders, and stock merchandise.
• Ability to work in refrigerated storage areas as needed, operate retail equipment and point-of-sale systems, and work in indoor and outdoor retail environments.

Nice To Haves

• Experience managing multiple retail locations.
• Experience ordering food products and managing food inventory.
• Resort, hotel, or hospitality retail experience.
• Experience managing grab-and-go or deli operations.
• Food Manager Certification, or ability to obtain it.
• Knowledge of food-safety regulations and sanitation standards.
• Experience with retail inventory forecasting and vendor management.

Responsibilities

• Lead, coach, and develop the Retail Supervisor and Retail Associates across multiple retail locations.
• Recruit, interview, hire, onboard, train, and evaluate retail team members.
• Create employee schedules that meet business demands while managing labor costs.
• Promote accountability, teamwork, professionalism, and exceptional guest service; conduct coaching conversations and performance evaluations.
• Ensure compliance with company policies, safety standards, and operating procedures.
• Oversee daily operations of Provisions & Spirits and maintain stores that are stocked, clean, organized, and visually appealing.
• Drive sales through merchandising, promotional displays, seasonal offerings, and product placement.
• Monitor guest satisfaction and resolve service concerns promptly and professionally.
• Ensure accurate cash handling and retail transactions and maintain operational standards across locations.
• Manage inventory across both retail outlets, forecast needs using sales analysis, conduct inventories and cycle counts, investigate variances, and implement corrective actions.
• Order retail merchandise, convenience products, beverages, souvenirs, apparel, resort merchandise, and food products for deli and convenience offerings.
• Build vendor relationships and negotiate pricing and product availability.
• Oversee deli and prepared-food operations, maintain food quality and presentation, control food costs and waste, and ensure compliance with health, sanitation, and food-safety requirements.
• Partner with Culinary and Food & Beverage leadership on menu offerings and product selection; monitor expiration dates and rotate products using FIFO methods.
• Manage sales performance and profitability; monitor labor, food, inventory, and operating costs; analyze trends; and adjust purchasing and merchandising strategies.
• Develop strategies to increase retail revenue and guest spending, review daily sales reports and performance metrics, and assist with annual budgets and financial forecasts.
• Develop attractive displays, maintain brand standards and accurate pricing, introduce seasonal and promotional products, and keep storefronts appealing.
• Deliver South Seas-standard guest service, create an inviting retail environment, and identify opportunities to improve the shopping and dining experience.

Benefits

• Medical, dental, and vision plans.
• Paid life insurance.
• Short- and long-term disability.
• Paid time off and holidays.
• 401(k) with company matching.
• Commuter and company-paid toll programs.
• Annual incentive.