Store Manager

Circle K • McKinney, TX

1d • Onsite

About The Position

The Store Manager directs store operations and supervises at least two full-time employees, which may include assistant managers, lead representatives, and customer service representatives. The role is responsible for staffing, training, scheduling, performance management, customer service, store standards, safety, communication, inventory presentation, and financial performance. The manager analyzes sales and expenses, manages budgets and merchandise margins, safeguards funds, and reports operational discrepancies to the District Manager.

The position requires regular onsite attendance and may involve working all shifts, weekends, and holidays. It requires at least 50 hours per week, with approximately 95% of work performed indoors and occasional outdoor duties such as cleaning parking lots, gas pumps, and removing garbage. The work may involve temperature extremes, occasional noise, and working with minimum direction and periodic supervision.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Ability to have open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
• Ability to push or pull with arms using up to 20 pounds of force.
• Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
• Ability to tolerate occasional noise and, when required, climb a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

• Food Server certificate, such as ServSafe, may be required.
• Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, counsel, mentor, motivate, and separate employees using non-discriminatory management practices.
• Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
• Schedule employees according to company guidelines and business needs to maximize customer service and maintain store image.
• Maintain a professional and supportive image among employees and supervisors.
• Develop positive, professional relationships with suppliers.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Provide regular and predictable onsite attendance and promote a safe, positive public image in the neighboring community.
• Prepare timely employee performance appraisals in Workday, including specified check-ins and ongoing anniversary reviews, and provide performance-based feedback.
• Train employees to meet company standards for customer service, store image, marketing execution, safety, cash awareness, and required training completion.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to achieve objectives.
• Organize and maintain store files and manuals.
• Supervise employees to ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment-related posters and signs are accessible to employees.
• Analyze daily sales and expense information and take action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed.
• Perform financial analyses to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED