Store Manager

Turners Outdoorsman•Goodyear, AZ

1d•Onsite

About The Position

The Store Manager is the business and cultural leader of the store team, responsible for achieving sales goals, customer satisfaction, and profitability growth. The manager is expected to understand and support the Turner’s brand and company culture, model professional conduct and appearance, and use strong communication and customer-service skills to lead and develop the team by example. The role oversees store staff and operations, including sales performance, labor costs, shrinkage, customer experience, merchandising, cash handling, inventory, and firearms paperwork and compliance. The position is based in Goodyear, Arizona, requires at least 45 hours per week with varied hours, and involves occasional travel of approximately 20% for events, training, corporate meetings, or new store openings.

Requirements

High school graduate or GED.
Fluent in English.
At least 2 years of prior retail and sales experience in a supervisory or managerial role.
Legally eligible to work in a firearm environment.
Must be at least 18 years old.
Certificate of Eligibility required.
Ability to multitask and work in a fast-paced environment.
Ability to load and unload trucks and lift up to 50 pounds without assistance.
Ability to use both hands when handling a firearm.
Proficiency using a computer and ability to learn new software programs.
Ability to stand, sit, bend, and lift throughout a scheduled shift.
Ability to work at least 45 hours per week with varied hours.
Availability for occasional travel, approximately 20% of the time.

Nice To Haves

College graduate or some college.
Knowledge of hunting, fishing, or shooting sports.

Responsibilities

Manage Assistant Store Managers and non-exempt employees.
Provide excellent customer service and demonstrate exceptional salesmanship.
Ensure customers receive a full-service, high-value shopping experience.
Meet budgeted sales goals by setting daily, weekly, and monthly targets, managing labor costs, and minimizing shrinkage.
Advertise and promote Turner’s Outdoorsman products and events.
Promote a collaborative team environment.
Schedule employee shifts and breaks in accordance with state and federal laws.
Distribute work assignments to employees.
Train, motivate, supervise, and develop employees.
Oversee store operations directly or through delegated staff, including office management and accurate cash handling and register functions.
Maintain and track merchandise stock levels and merchandise displays effectively.
Maintain and ensure completion of firearms paperwork, firearms inventory integrity, and compliance with applicable laws, regulations, and policies.
Perform other assigned duties, including covering employee breaks or lunches in other departments as needed.