Unassigned Store Manager - Birkdale Village

Sephora•Huntersville, NC

21h•$78,200 - $95,750

About The Position

The Store Manager, Unassigned is a salaried, exempt leadership role at Sephora. The unassigned placement is intended to bench a Store Manager candidate in a large market with growth opportunities for approximately 30–90 days before moving the individual to their own store. The Store Manager inspires and leads by example while creating positive experiences for clients and teams. The role focuses on excellent client service, sales and profitability, effective day-to-day store operations, and development of the store team. The manager uses Sephora’s tools, data, policies, values, and best practices to improve performance and ensure the store reflects the brand and culture. The role requires flexible availability and the ability to be mobile within the market; relocation is a plus.

Requirements

Passion for excellent client service and experiential retail.
Previous retail management experience at an equivalent sales-volume store.
Excellent organizational, analytical, and management skills.
Experience as a hands-on leader who enjoys working on the sales floor to motivate, coach, and support teams.
Ability to attract, identify, and inspire talented employees.
Strong emotional intelligence, resilience, communication skills, and ability to influence team members.
Flexible availability to work.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients.
Adherence to Sephora’s dress code and other Employee Handbook policies.
Ability to be mobile within the market.

Nice To Haves

Ability to relocate.

Responsibilities

Create excellent customer experiences through strong client focus and collaboration, improving service, solving problems, and building strong relationships.
Use Sephora’s tools and data to measure KPIs and propose action plans for improvement.
Develop sales and budget strategies by identifying, analyzing, and forecasting sales and opportunities to maximize sales and profitability.
Manage day-to-day store operations, drive operational initiatives, and support store profitability and efficiency.
Ensure the store represents Sephora’s brand and culture, using company policies, values, and best practices.
Engage and inspire the team through Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Coach and develop employees by understanding their strengths and helping them grow.
Attract, identify, and inspire talented employees.
Work on the sales floor to motivate, coach, and help teams succeed.

Benefits

Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Medical, dental, and vision coverage.
Company-paid disability and life insurance.
401(k) savings plan with a 4% match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan, under which eligible student loan payments can qualify for Sephora’s 401(k) match.
Paid time off, including vacation and sick leave, and protected leave.
Tuition reimbursement.
Training and leadership development.
Employee referral bonus programs.
Bonuses may be available to eligible employees.
30% discount on merchandise and services, free products or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.