Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position that prepares the employee to lead full-store operations across the front end and pharmacy. The employee completes a development track within the timeframe specified in a learning plan and, under the direction of a Store Manager, oversees store operations while shadowing and assisting the Store Manager. The role involves training and rotations at other area stores and may require accepting a Store Manager assignment or transferring to another Walgreens retail location within the hiring area. The role develops proficiency in customer service, store and pharmacy operations, inventory management, asset protection, business performance, business planning, people management, and communications. It includes completing required training and certifications, learning and following operational procedures and applicable laws, obtaining pharmacy technician registration or licensure where required by state law, and pursuing PTCB certification where required by the state. The position is paid hourly at a stated range of $27.16 to $48.56; the actual rate depends on factors including geography, skills, education, and experience. The role remains open until filled.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept a Store Manager assignment if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, including required certifications, classroom and online learning, on-the-job training, assigned rotations, and learning objectives.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations and support store operations throughout the learning journey.
- Engage customers and patients, offer assistance, resolve complaints and questions, model customer service practices, and support plans to improve customer service and service metrics.
- Gain proficiency supervising store and team operations, including opening, closing, shift changes, delegation, merchandising, and promotional displays.
- Support asset protection and loss prevention; monitor surveillance systems and price accuracy, and use reports and in-store price audits.
- Learn and supervise inventory management and procedures for receiving, counting, ordering, pricing, returning, and transferring merchandise in the front end and pharmacy.
- Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
- Support the safety and well-being of team members and effectively use the Security Operations Center.
- Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
- Complete special assignments and other tasks, including assisting team members as needed.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to increase sales, control costs, improve results, and reduce loss.
- Review daily performance indicators and weekly operational metrics and discuss improvement plans with the Store Manager and District Manager.
- Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
- Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
- Learn people management, team-member training and coaching, HR and people-management systems, performance conversations, and appropriate use of discipline and performance improvement plans.
- Learn policies and applicable laws related to team-member selection, recruitment, record retention, and training; support the Store Manager in building engagement and addressing team challenges.
- Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating discussions about operational and engagement metrics.
- Monitor personal performance, pursue self-development, and demonstrate readiness and proficiency for permanent assignment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
