Store Manager Unassigned

Walgreens•Alameda, CA

13d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position that prepares the employee to lead full store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations while completing the development track within the timeframe specified in the learning plan. The role includes classroom, online, and on-the-job training, assigned learning rotations in area stores, and completion of the certifications required for a Store Manager role. The employee is expected to demonstrate readiness and proficiency before accepting a permanent Store Manager assignment if offered. The position develops skills in customer service, store and pharmacy operations, merchandising, inventory management, loss prevention, business performance, planning, people management, and communications. It requires compliance with applicable company procedures and laws, pharmacy technician registration or licensure where required by state law, and willingness to work a flexible schedule and transfer among Walgreens retail assets within the hiring area. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Walgreens provides a benefits information link, but specific benefits are not listed in the posting.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment to a Store Manager position if one is offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Shadow and assist the Store Manager in leading front-end and pharmacy operations and support store operations throughout the learning journey.
Pursue self-development, follow development plans, monitor performance, and demonstrate readiness and proficiency in Store Manager learning topics.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of store computer, technology, and software systems.
Obtain pharmacy technician registration or licensure when required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and coach, train, and develop improvement plans for front-end and pharmacy service; support analysis of customer feedback and service metrics.
Gain experience supervising store operations and team members, including opening, closing, shift changes, task delegation, and merchandising activities.
Support asset protection and loss prevention programs, monitor electronic surveillance, and ensure price accuracy through reports and in-store audits.
Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Promote the safety and well-being of team members and effectively use the Security Operations Center.
Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, assisting team members as needed.
Analyze store and pharmacy financial and performance data; develop plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, prepare action plans, and discuss results with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn people management, training, coaching, HR and people-management systems, performance conversations, assessment criteria, discipline, and performance improvement plans.
Become knowledgeable about company policies and applicable local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in leveraging team members’ strengths and skills to improve engagement, solve problems, overcome challenges, and adapt to change.
Attend critical communication sessions, learn practices for giving and receiving feedback and soliciting input, and help maintain open communication between management and non-management team members.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.