Store Manager Unassigned

Walgreens•Huntsville, AL

10d•$27 - $49•Onsite

About The Position

The Store Manager Unassigned position is an accelerated development role for learning Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. The employee completes a development track within the timeframe specified in the learning plan and, under the direction of a Store Manager, oversees store operations while shadowing or assisting that manager. The role includes classroom, online, and on-the-job learning; assigned rotations at area stores; development plans; and required certifications. The employee is expected to obtain pharmacy technician registration or licensure when required by state law and pursue PTCB certification when required by the state. The role develops capability in customer service, store and pharmacy operations, merchandising, asset protection, inventory, business performance, business planning, people management, and communications. It involves learning to supervise team members and store operations, analyze performance and inventory data, develop improvement plans, ensure compliance with laws and company procedures, and support customer service and community initiatives. The position requires willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area. The current hourly pay range is $27.16–$48.56. The actual rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
Willingness to accept assignment into a Store Manager position if an assignment is offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow development plans and participate in growth and readiness discussions with the Store Manager, District Manager, and Regional Vice President.
Monitor personal performance, pursue self-development, and learn retail, pharmacy, and management practices.
Learn and implement standard operating procedures and gain knowledge of store computer, technology, and software systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service, coach and train team members, develop improvement plans, and support customer-service trend analysis and service metric improvement.
Shadow the Store Manager and develop proficiency in supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Learn to supervise merchandising tasks, including sets, resets, revisions, displays, promotional space, signage, and pricing.
Support asset protection by administering and monitoring loss-prevention programs and systems, maintaining and responding to electronic surveillance, and ensuring price accuracy through reports and audits.
Analyze inventory trends and learn to supervise inventory management, including receiving, counting, ordering, pricing, returns, and transfers across the front end and pharmacy.
Supervise assigned-location operations and ensure compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being and effectively use the Security Operations Center.
Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data; develop plans to improve results, increase sales, and control costs.
Identify sales opportunities and review performance indicators and operational metrics; prepare action plans for discussion with the Store Manager and District Manager.
Review asset-protection data and develop action plans to reduce loss.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes.
Learn to grow front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships, including planning, execution, and follow-up.
Learn people management, including training and coaching on standard operating procedures and use of Walgreens HR and people-management systems.
Shadow performance and action-planning conversations and learn assessment criteria, metrics, discipline, and performance improvement plans.
Learn company policies and local, state, and federal laws relating to selection, recruitment, record retention, and team-member training.
Support the Store Manager in using team members’ strengths and skills to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communications and learn practices for giving and receiving feedback, soliciting input, answering questions, and maintaining open communication.
Assist the Store Manager and/or District Manager with planning and attending community events.
Gain experience facilitating team-member discussions about operational and engagement metrics.