Store Manager Jobs

About The Position

Requirements

• Legal authorization to work in the United States without sponsorship; proof of eligibility to work is required.
• Ability to stand or sit for 8 or more hours at a time.
• Ability to lift, push, or pull more than 50 pounds.

Responsibilities

• Lead company vision and initiatives and achieve sales performance goals across multiple store units.
• Hold associates accountable for in-store merchandising and execution of selling programs and related key performance indicators.
• Support the omnichannel experience and ensure teams put customers at the center of their work.
• Conduct one-on-one meetings to understand team members’ motivations and personal and professional aspirations.
• Maintain and develop a team bio book and conduct 30-, 60-, and 90-day check-ins with new team members.
• Manage store staffing schedules, reconcile time punches, and use operations support and tools for workforce management.
• Ensure compliance with company policies, appearance and functionality standards, and state regulations.
• Represent the company professionally in internal and external communications.
• Follow company product-transfer procedures and ensure inventory transfers are properly documented.
• Analyze company reporting to determine staffing needs and partner with leadership on staffing changes.
• Provide technical and product knowledge to associates and customers.
• Use company reporting to identify skill gaps and address them through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and point-of-purchase standards.
• Partner with marketing to plan, implement, and monitor assigned stores’ social media strategies.
• Ensure timely store opening and closing procedures.
• Manage stock inventory levels and review merchandise flow for accuracy.
• Follow cash-handling procedures, including payment acceptance and deposits.
• Follow sales-processing policies to ensure customer invoices are properly created and executed.
• Execute company initiatives and other activities requested by the supervisor.
• Monitor competitors, advertisements, and services, and develop strategies to counter them.
• Conduct store-level inventory processes and research discrepancies.
• Partner with leadership and corporate teams as needed.

Benefits

• Career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• On-demand pay
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Potential additional bonus opportunities for eligible leadership and individual contributor roles