Store Manager

Staples•Manassas, VA

About The Position

As a General Manager, you will help customers in a collaborative and inclusive way while leading a fun, team-oriented retail culture. You will serve as a visible retail leader and business professional, driving community relationships, merchandise sales, technical services, print and marketing services, and the business-to-business network. You will lead the store overall and may take on additional responsibilities as needed or assigned. The role focuses on community engagement, customer service, sales, team development, consultative selling, and operational excellence. You will develop a customer-centric environment for small business customers and guide the team to deliver total solutions while driving profitable sales and margins.

Requirements

  • At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
  • Store operations experience involving analysis, planning, financial acumen, and driving results.
  • Experience creating a customer-centric environment and working in consultative selling to provide customers with total solutions.
  • Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
  • Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

  • Bachelor’s degree in Business or a related field.
  • Ability to engage with the community, network, and support small business customers.

Responsibilities

  • Provide strong leadership in community engagement, customer service, sales, and team development.
  • Ensure the store culture reflects Staples values and its commitment to the community.
  • Develop a consultative, customer-centric environment for small business customers.
  • Teach, coach, and inspire the team to learn, grow, and deliver.
  • Lead merchandise sales, print and marketing services, and retail operations.
  • Drive profitable sales and margins while reducing variability and improving year-over-year performance.
  • Hold yourself and your team accountable for flawless execution of operational excellence.
  • Coach managers and supervisors to create a culture of consultative selling and total solutions.
  • Lead the overall operation of the store and perform additional responsibilities as needed or assigned.

Benefits

  • Bonus plans.
  • Generous paid time off.
  • Career development program.
  • Weekly pay.
  • Full medical benefits package.
  • 401(k) with company match.
  • Associate store discount.
  • Discounts on mobile plans and other retailers.
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