Store Manager Jobs

About The Position

Requirements

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in business, plus a minimum of 5 years of progressively responsible retail management experience (preferably within the perishable food sector), or an equivalent combination of education and experience.
• Completion of Public Health Food Handler certification, Smart Serve, and Level A First Aid & Basic CPR, or a commitment to obtain all required certifications within six months of hire.
• Strong working knowledge of the retail environment, food products, and high standards for quality and freshness.
• Proven ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining strong performance results.
• Excellent organizational, analytical, and interpersonal skills, with demonstrated success in team engagement and development.
• Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
• Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English

Nice To Haves

• French language skills considered an asset.

Responsibilities

• Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
• Partner with the store leadership team to execute strategies that drive performance, achieve business objectives, and enhance operational results.
• Foster a culture of trust, inclusion, and employee well-being by leading with empathy, emotional intelligence, and open communication.
• Support team development and engagement through one-on-one coaching, training, recognition, and team huddles that share goals, celebrate successes, build product knowledge, and encourage feedback.
• Collaborate with the Store Manager to develop a high-performing team by providing leadership, motivation, and ongoing performance support while maintaining confidentiality and trust.
• Promote and communicate company policies and procedures as outlined in management meetings, handbooks, manuals, and written directives to ensure compliance and consistency across the store.
• Support the implementation of Health & Safety and Food Safety programs, helping ensure alignment with established standards and regulatory requirements.
• Represent Farm Boy within the community by participating in local events and supporting continued community engagement.
• Assist the Store Manager with key business deliverables, including inventory management, ordering, item maintenance, quality control, product rotation, shrink management, merchandising, invoicing, scheduling, and payroll.
• Ensure the ongoing safety and security of store operations, including proper opening and closing procedures and responding to emergency situations when required.
• Support accurate financial operations by overseeing safe management processes, documentation and record retention, cashier reporting, audits, and refund oversight to maintain front-end integrity.
• Contribute to overall store success by undertaking additional responsibilities as required.

Benefits

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.
• This role is eligible to participate in the Farm Boy incentive program.