Store-in-Store Manager

T-Mobile USA•Glen Carbon, IL

About The Position

The Store-in-Store Manager leads retail operations within partner locations to improve customer engagement and sales performance. The role manages and develops a sales team that provides product education and customer service while working toward performance goals. It is responsible for operational standards, staff coaching, and maintaining strong relationships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The position directly affects customer experiences and the success of retail partnerships. Other duties or projects may be assigned by business management as needed.

Requirements

High school diploma or GED.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

2–4 years of management experience in retail sales (preferred).
2–4 years of sales and sales management experience (preferred).

Responsibilities

Lead and develop the sales team to achieve customer engagement and sales performance targets.
Manage store operations, including opening, closing, and adherence to operational standards.
Coach team members and provide feedback to improve customer interactions and sales skills.
Maintain knowledge of products, services, and promotions, and ensure the team follows corporate communications.
Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
Perform other duties or projects as assigned by business management.

Benefits

Competitive base salary and compensation package, including target incentives for eligible roles.
Annual stock grant.
Employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family-building benefits.
Back-up care.
Enhanced family support.
Childcare subsidy.
Tuition assistance.
College coaching.
Short- and long-term disability coverage.
Voluntary AD&D coverage.
Voluntary accident coverage.
Voluntary life insurance.
Voluntary disability insurance.
Voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.