Store Manager - Dgpp - Trenton, Mo Store #25633

Dollar General•Trenton, MO
•Onsite

About The Position

The Store Manager manages all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures timely and efficient completion of store functions, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy and frozen foods. The Store Manager oversees total store operations and employees, including business performance, inventory and merchandising, staffing and employee development, safety and food handling, customer service, compliance, equipment, and documentation. The position regularly requires driving a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

  • Ability to read and interpret operating statements and identify corrective actions for negative trends.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
  • Knowledge of local and state food-handling certification requirements and ability to obtain required food-handling management certifications.
  • Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food-handling, safety, and sanitation regulations.
  • Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
  • Ability to interact respectfully and effectively with staff, suppliers, and customers.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations related to store operations and business relationships.
  • Valid driver’s license.
  • High school diploma or equivalent.
  • At least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Nice To Haves

  • Post-secondary business school training preferred.
  • Five or more years of retail store experience preferred.

Responsibilities

  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, and potential shrink improvements; maintain positive trends and compliance with company procedures and policies.
  • Review ad and planner ordering plans and perishable and food ordering processes to maximize sales and minimize markdowns.
  • Ensure the store meets or exceeds in-stock targets; validate Find–Fill processes and the seven-day workflow.
  • Facilitate efficient merchandise staging, stocking, and storage, and ensure merchandise presentation, fixtures, pricing, and signage follow established practices and plans.
  • Control damages and markdowns and manage the store budget.
  • Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
  • Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees; develop and maintain employee work schedules.
  • Train employees and authorized key carriers in store operations and supervision; evaluate performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
  • Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement and address employee leave requests appropriately.
  • Ensure staff obtain required local and state food-handling certifications and that the store meets safety, food-handling, and sanitation standards.
  • Ensure the store is appropriately staffed and opens and closes on time according to posted hours; plan and lead staff meetings and events focused on safety, security, and policies.
  • Represent the store and cooperate with governmental regulatory agencies.
  • Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
  • Lead superior customer service, address customer needs and requests efficiently, and maintain daily contact with customers to understand merchandise expectations.
  • Ensure store equipment is adequate and functional and recommend additional or alternative equipment as needed.
  • Confirm paperwork and documentation are completed according to guidelines and deadlines.
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