STORE MANAGER - DGPP - EAST PRAIRIE, MO STORE #23364

Dollar General•East Prairie, MO

About The Position

The Store Manager oversees all employees and processes in a high-sales-volume retail store selling food and general merchandise. The role is accountable for timely and efficient store operations, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy and frozen foods. The manager reviews operating results and ordering plans, monitors sales and expenses, maintains inventory and in-stock performance, and ensures merchandise is presented according to company practices. The role also manages the store budget, cash and security controls, employee recruitment and development, scheduling, performance, regulatory compliance, safety and food-handling standards, customer service, equipment needs, and required documentation. The Store Manager communicates and implements corporate and area initiatives and represents the store with government regulatory agencies.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with corporate offices, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
High school diploma or equivalent.
Valid driver's license.

Nice To Haves

Post-secondary business school training.
Five or more years of retail store experience, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Manage all employees and total store processes, ensuring store functions are completed efficiently and on time.
Review operating statements to identify business trends, including sales, profitability, expense control opportunities, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures and policies.
Review advertising and planner ordering plans, as well as perishable and food ordering processes, to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets, validate Find–Fill processes and the seven-day workflow, and facilitate efficient merchandise staging, stocking, and storage.
Ensure merchandise is presented according to established practices and plans, including proper use of fixtures, pricing, and signage.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified and high-performing employees.
Develop and maintain employee work schedules and ensure employees and authorized key carriers are trained in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement and address employee leave requests.
Ensure staff obtain required local and state food-handling certifications.
Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
Ensure the store regularly meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events that promote safety, security, and policies.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Lead superior customer service, address customer needs and requests efficiently, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Confirm paperwork and documentation are completed according to guidelines and deadlines.