STORE MANAGER - DGPP - WRIGHT CITY, MO STORE #6284

Dollar General•Wright City, MO

About The Position

The Store Manager oversees all employees and processes in a high-sales-volume retail store selling food and general merchandise. The manager ensures that ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy and frozen foods. The role is responsible for the store’s operating results, budget, staffing, merchandising, inventory, safety, food handling, sanitation, and compliance with company policies and applicable laws. The Store Manager leads employees through recruitment, training, scheduling, performance management, and retention; provides customer service leadership; and represents the store in interactions with governmental regulatory agencies. The position also requires regular driving in the employee’s own vehicle to attend meetings, travel to other stores, and make deposits.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certification requirements.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
Ability to obtain required local and state food-handling management certifications.
Valid driver’s license.
High school diploma or equivalent.
At least five years of retail store experience is preferred, including one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Manage all employees and oversee total store processes.
Review operating statements and business trends, including sales, profitability, expense control, and shrink; maintain positive trends and ensure compliance with company procedures and policies.
Review advertising and planner ordering plans, and oversee perishable and food ordering to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets; validate Find–Fill processes and the seven-day workflow.
Facilitate efficient merchandise staging, stocking, and storage, and ensure merchandise presentation, pricing, signage, and fixture use follow established plans.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees; develop and maintain work schedules.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement, and address employee leave requests appropriately.
Ensure staff obtain required local and state food-handling certifications.
Ensure appropriate staffing and timely opening and closing according to posted store hours.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events concerning safety, security, and policies.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Lead superior customer service, address customer needs and requests efficiently, and maintain daily customer contact to understand merchandise expectations.
Ensure store equipment is adequate and functional, and recommend additional or alternative equipment as needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.