Account Manager - Kansas City, MO

SERC Physical Therapy • Kansas City, MO

1d • $70,000 - $80,000 • Hybrid

About The Position

SERC Physical Therapy, a Brand Partner of Upstream Rehabilitation, is hiring an Account Manager for its Kansas City market. The role covers the Kansas City metro area and focuses on building strategic partnerships, driving business growth, expanding the referral network, increasing market share, and promoting the company’s brands, clinicians, and outpatient physical therapy services. The market’s referral partners include physicians, attorneys, workers’ compensation contacts, community partners, and direct access patients.

The Account Manager develops an effective call strategy for the assigned region, builds relationships with customers and community leaders, and presents company information, service offerings, and outcomes data using appropriate medical terminology. The role works independently and collaboratively with clinic directors, therapy staff, business office staff, and peers, and regularly communicates plans, progress, challenges, goals, and outcomes to regional and sales leadership. It also involves identifying publicity opportunities, coordinating community events, and participating in regional meetings as requested.

The position requires travel up to 70% throughout the assigned region. The work environment includes road travel and clinical settings such as hospitals, physician offices, and clinics. The listed salary range is $70,000–$80,000 per year. The posting identifies the role as hybrid via its #LI-Hybrid tag.

Requirements

• Bachelor’s degree or equivalent work experience in sales.
• At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
• Confidence and persuasiveness in guiding the sales process; ability to connect with prospective customers and sell intangible ideas and concepts.
• Flexible, adaptive, engaging, and enthusiastic approach.
• Self-starter who can work independently with limited supervision.
• Resourceful, inventive, thorough, and diligent approach.
• Competitive and determined to win.
• Ability to build business relationships with customers and community leaders.
• Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

• Medical or healthcare sales experience.

Responsibilities

• Develop and follow an effective call strategy for the assigned region to increase referrals from existing and potential partners.
• Regularly report the status of the plan, including progress and challenges, to the Regional VP of Operations and VP of Sales.
• Communicate frequently and effectively with the Regional VP and VP of Sales about goals, strategies, and outcomes.
• Build effective relationships with customers and community leaders in the assigned region.
• Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
• Present company information, service offerings, and outcomes data to existing and potential partners, using appropriate medical terminology.
• Use reporting and data tools to communicate the quality and clinical excellence of team members and their services.
• Identify publicity opportunities, coordinate community events, and attend and participate in regional meetings as requested.
• Perform other duties as assigned.

Benefits

• Monthly auto stipend or company vehicle.
• 401(k) plan available to all employees, with a matching contribution on a discretionary basis.
• Medical, dental, and vision insurance options.
• Paid holidays and three weeks of paid time off.
• Flexible Spending Account and Dependent Care Flexible Spending Account.
• Life insurance and supplemental life insurance for dependents.
• Short- and long-term disability insurance.
• Accidental insurance.
• Annual paid Charity Day.

What This Job Offers

• Job Type: Full-time