STORE MANAGER - DGPP - TRENTON, MO STORE #25633

Dollar General•Trenton, MO

2d•Onsite

About The Position

The Store Manager manages all employees and processes in a high-sales-volume retail store carrying a balanced combination of food and general merchandise. The role is responsible for ensuring that store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager oversees total store operations, including business performance, ordering, inventory, merchandising, budgets, staffing, employee development, safety, food handling, customer service, equipment, and required paperwork. The position ensures compliance with company procedures and policies, as well as applicable labor, safety, food handling, and sanitation requirements. The role requires frequent walking and standing, bending, stooping, and kneeling; some merchandise and equipment handling; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional driving in the employee’s own vehicle to meetings, other stores, and bank deposits. The environment is fast-paced with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, extreme cold in freezers, and climbing ladders up to six feet.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform cash-register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations involving store operations and business relationships.
Ability to obtain required local and state food-handling management certifications.
Valid driver’s license.
Frequent walking or standing; frequent bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional ladder climbing up to six feet; and regular driving of a personal vehicle for meetings, travel to other stores, and deposits.

Nice To Haves

High school diploma or equivalent; post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements to identify business trends, including sales, profitability, expense-control opportunities, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures, policies, and work processes.
Review advertisement and planner ordering plans.
Review perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets.
Validate Find–Fill processes and the seven-day workflow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise is presented according to established practices and plans, and use fixtures properly for presentation, pricing, and signage.
Control damages and markdowns.
Manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules.
Ensure employees and authorized key carriers are trained in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies.
Recommend pay rates and advancement.
Address employee leave requests appropriately.
Ensure staff obtain required local and state food-handling certifications.
Ensure the store is appropriately staffed and opens and closes on time according to posted store hours.
Ensure the store regularly meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events to encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Provide customer-service leadership, ensure customer needs and requests are addressed efficiently and promptly, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional, and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.