Assistant Store Manager
About The Position
The Assistant Store Manager supports store performance and operations at TJ Maxx, helping create an inclusive, supportive environment and an engaging experience for Associates and customers. The role is dynamic and fast-paced, with responsibility for developing the team and contributing to sales, expense, customer service, and operational goals. The position oversees key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with an emphasis on minimizing shrink and damages. It also supports recruiting and training, communicates and implements company initiatives, contributes to succession planning, coordinates loss-prevention and operational programs, and works to improve store layout and efficiency.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills.
- Ability to influence others and provide effective feedback and mentorship.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to implement tasks and initiatives successfully.
Responsibilities
- Support store performance by managing sales results and expenses.
- Oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, develop, and empower Associates.
- Mentor and model behavior that fosters a supportive environment and positive experiences for Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss-prevention and operational programs.
- Improve store layout and efficiency.
Benefits
- Associate discount
- 401(k) match
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays
- Paid vacation
- Paid sick leave
- Bereavement leave
- Parental leave
- Employee assistance program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation assistance
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- Training and development programs
- Global physical, financial, and emotional well-being programs
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
