Assistant Store Manager

TJX•West Chester, OH
•Onsite

About The Position

The Assistant Store Manager supports the performance and daily operations of a TJ Maxx store. The role helps create an inclusive, supportive environment and empowers Associates to provide a positive customer experience. It involves leading and developing a large team in a fast-paced retail setting, implementing company initiatives, and helping meet sales, expense, and customer service targets.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results and manage expenses.
  • Oversee store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Help minimize shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and serve as a role model for Associates, fostering a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, including for eligible family members
  • 401(k) match
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee Assistance Program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Training and development programs
  • Global well-being programs focused on physical, financial, and emotional wellness
  • Career growth opportunities
  • Competitive salary and benefits package
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