Store Manager - Springfield, Il Store #15139

Dollar General•Springfield, MO

About The Position

The Store Manager is responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, operates effectively, provides superior customer service, maintains inventory and financial integrity, and complies with Company policies and procedures. The manager recruits, trains, evaluates, and develops employees; communicates performance, conduct, and safety expectations; and supports a clean, organized, safe, and secure store. The position requires opening the store at least twice per week and closing it at least twice per week. It also involves frequent walking and standing, bending and kneeling, handling store equipment and merchandise, and occasional lifting, climbing, driving, and exposure to varied environmental conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.
Ability to regularly drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with federal and state labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed each day; open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage in accordance with Company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.