Service Manager Jobs

About The Position

Requirements

• At least two years of experience leading a team in a similar role.
• Proven experience in retail or automotive service management.
• Strong leadership, communication, and customer service skills.
• Ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• A track record of consistently meeting and exceeding sales and profit goals.
• Valid driver's license and ability to meet Sun Auto's driving requirements.
• Willingness to relocate or accept placement in an open store upon program completion.
• Ability to work a minimum of five days per week, including weekends.

Nice To Haves

• Previous experience as an Automotive Technician or in a similar position.

Responsibilities

• Set expectations and communicate regularly with employees about job responsibilities, goals, training, development, and customer service.
• Coach and counsel employees to hold them accountable for their responsibilities and goals.
• Ensure compliance with company policies and procedures.
• Recruit, interview, and hire employees as needed in partnership with HR.
• Conduct regular performance evaluations for all employees.
• Analyze and measure business trends, then develop and implement plans to maximize sales and meet or exceed sales and profit targets.
• Share financial targets and results with employees during store meetings.
• Review invoices and daily reports to identify business growth opportunities.
• Maintain proper controls over company assets and follow standard closing procedures.
• Ensure the store's front, back, and exterior are clean and maintained.
• Maintain best-in-class housekeeping and merchandising standards.
• Inspect equipment regularly and request maintenance as necessary.
• Ensure unused parts are returned to vendors promptly and that credits are processed properly.
• Complete the MOD program's required training modules and demonstrate mastery of Store Manager duties.

Benefits

• $70,000 per year plus bonus and opportunity