Service Manager
21st Century Equipment•Yuma, CO
•$75,000 - $90,000
About The Position
21st Century Equipment LLC is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. The role leads efficient service operations, high-quality work, and a safe, productive environment for employees and customers. The Service Manager supports technicians in varying weather and working conditions and performs hands-on tasks as needed.
Requirements
- At least 3 years of experience in John Deere service department operations.
- Ability to motivate individuals and teams.
- Working knowledge of standard job pricing and commission-based compensation.
- Basic understanding of financial principles related to service department operations.
Responsibilities
- Supervise service department personnel.
- Maintain service processes that support customer satisfaction and departmental profitability.
- Monitor technician performance and ensure accurate use of MST and SPG.
- Review work orders for precision and completeness.
- Hire, develop, and retain skilled technical personnel.
- Support technicians in a variety of weather and working conditions.
- Lift 50 pounds regularly and perform hands-on tasks as needed.
Benefits
- Medical insurance and HSA
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays and PTO
- 401(k) with company match
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
