Case Manager/Service Coordinator - Lewiston, ME
About The Position
Care Lync is hiring a Support Coordinator, also described as a Service Coordinator or Case Manager, to provide support coordination and case management services to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and obtain services related to housing, medical care, community engagement, and independence. The Support Coordinator conducts person-centered assessments, develops and updates Individual Support Plans, advocates for participant choice, coordinates care with providers and community resources, and monitors services for safety, satisfaction, and progress. The position involves working independently and traveling up to 50% to meet participants in their homes and communities. Care Lync offers training, mentorship, and opportunities for career growth, including potential advancement into supervisory or program management roles.
Requirements
- Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
- Strong organizational, communication, and advocacy skills.
- Ability to work independently and travel up to 50% to meet participants in their homes and communities.
- Valid driver’s license, auto insurance, and reliable transportation.
- Commitment to maintaining required certifications and state clearances.
Responsibilities
- Conduct person-centered assessments to identify participants’ needs, preferences, and life goals.
- Develop, implement, and regularly update Individual Support Plans (ISP).
- Support participant choice and advocacy by helping participants make informed decisions about providers and care options.
- Coordinate with medical professionals, behavioral specialists, family members, and community resources.
- Monitor and evaluate services to ensure participant safety, satisfaction, and progress toward independence.
- Help people with disabilities and older adults access needed community resources.
- Maintain documentation, confidentiality, and compliance with program and ethical standards.
- Participate in ongoing training and professional development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Ongoing training programs
- Structured training and ongoing mentorship
- Opportunities for career advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
