Case Manager/Service Coordinator- Portland, ME
About The Position
Care Lync is seeking a Support Coordinator / Case Manager to provide Support Coordination, Service Coordination, and case management services to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and obtain services related to housing, medical care, community engagement, and independent living. The position offers structured training, mentorship, professional development, and opportunities for career advancement into supervisory or program management roles. The Support Coordinator works with participants, medical professionals, behavioral specialists, family members, and community resources to help ensure coordinated, high-quality care. The position involves independent work and travel of up to 50% to meet participants in their homes and communities. Care Lync describes its culture as supportive, inclusive, and collaborative, and states that it is an equal opportunity employer.
Requirements
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
- Strong organizational, communication, and advocacy skills.
- Ability to work independently and travel up to 50% to meet participants in their homes and communities.
- Valid driver's license, auto insurance, and reliable transportation.
- Commitment to maintaining required certifications and state clearances.
Responsibilities
- Conduct person-centered assessments to identify participants' needs, preferences, and life goals.
- Develop, implement, and regularly update Individual Support Plans (ISPs).
- Provide participants with choice and advocacy to help them make informed decisions about providers and care options.
- Coordinate with medical professionals, behavioral specialists, family members, and community resources to deliver coordinated care.
- Monitor and evaluate services to support participants' safety, satisfaction, and progress toward independence.
- Help individuals with disabilities and older adults access needed community resources.
- Maintain documentation, confidentiality, and compliance with program and ethical standards.
- Participate in ongoing training and professional development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Ongoing training programs
- Structured training and ongoing mentorship
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
