Case Manager/Service Coordinator- Biddeford, ME

Care Lync • Biddeford, ME

4d

About The Position

Care Lync is seeking a Support Coordinator to provide support coordination, service coordination, and case management services for adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and secure services related to housing, medical care, community engagement, and independent living.

The Support Coordinator conducts person-centered assessments, develops and updates Individual Support Plans, supports participants’ choices and advocacy, and coordinates care with professionals, families, and community resources. The position also monitors services, maintains documentation and confidentiality, and complies with program and ethical standards. The role includes travel of up to 50% to meet participants in their homes and communities. Care Lync offers training, mentorship, professional development, and opportunities for career advancement.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
• Strong organizational, communication, and advocacy skills.
• Ability to work independently and travel up to 50% to meet participants in their homes and communities.
• Valid driver’s license, auto insurance, and reliable transportation.
• Commitment to maintaining required certifications and state clearances.

Responsibilities

• Conduct person-centered assessments to identify participants’ needs, preferences, and life goals.
• Develop, implement, and regularly update Individual Support Plans (ISPs).
• Help participants make informed decisions about providers and care options through choice and advocacy.
• Coordinate with medical professionals, behavioral specialists, family members, and community resources.
• Monitor and evaluate services to ensure participants’ safety, satisfaction, and progress toward independence.
• Support people with disabilities and older adults in accessing community resources.
• Maintain documentation and confidentiality, and comply with program and ethical standards.
• Participate in ongoing training and professional development.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Paid time off.
• Ongoing training programs.
• Structured training, ongoing mentorship, and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time