Case Manager/Supports Coordinator - Biddeford, ME

Care Lync•Biddeford, ME

1d•$50,000 - $60,000

About The Position

Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management to adults with intellectual, developmental, and physical disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services Medicaid Waiver Program. Support Coordinators help adults navigate, understand, and secure services that support independent living in their homes and communities. The Support Coordinator / Service Coordinator / Case Manager provides case management for clients assigned to the consolidated care team. The role develops individualized care management plans, brokers and coordinates services to implement those plans, and monitors and evaluates clinical outcomes to help ensure services are professional, comprehensive, and cost-effective. The coordinator also locates, coordinates, and monitors needed services and supports through development and implementation of the Individual Support Plan (ISP), and helps participants identify and communicate requests and needs relating to housing, medical, social, vocational, and other community services. The position includes travel to participants as needed, estimated at 50%.

Requirements

Bachelor’s degree in related coursework.
At least 3 years of related experience providing case management to individuals with intellectual disabilities, Autism Spectrum Disorders, or physical disabilities.
Experience with Microsoft Office and state-maintained databases.
Maintain proficiency in company-sponsored training and certifications.
Maintain CPR/First Aid certification and current state-related clearances.
Successfully complete and maintain training courses required or amended by program regulations.
Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be maintained on file with Care Lync.
Immediately inform a supervisor of changes to auto insurance agency or policy, automobile registration, or driver’s license status.

Responsibilities

Complete assessments to identify each participant’s needs and service-delivery preferences.
Develop a Person-Centered Service Plan for each participant and modify it at least annually or following a significant medical or social change.
Provide information that enables participants to make fully informed choices about providers.
Ensure that a participant’s Behavioral Support Plan and Crisis Plan, when the participant has a Behavior Specialist, are consistent with the ISP.
Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
Coordinate with individuals and entities involved in a participant’s physical or behavioral care, including other care coordinators, to support seamless coordination among physical, behavioral, and support services.
Research and develop alternative solutions to participants’ needs.
Maintain confidentiality of sensitive material and private health information.
Attend required training and recertification classes.
Confer regularly with supervisors and directors regarding participants’ needs, abilities, learning levels, and physical limitations.
Travel to participants as needed; the posting states this is approximately 50%.