Case Manager/Supports Coordinator (Aging Population) - Damariscotta, ME

Care Lync • Wiscasset, ME

1d • $50,000 - $60,000

About The Position

Care Lync is seeking a Support Coordinator to provide Support Coordination, also known as Service Coordination or Case Management, for adults and seniors enrolled in the Department of Human Services Medicaid Waiver Program. The program serves people with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and members of the aging population. The role helps participants obtain services and resources that support their independence, safety, dignity, and community engagement.

The Support Coordinator conducts person-centered assessments, develops and updates Individual Support Plans, advocates for participant choice, coordinates care and community resources, and monitors services and progress. The position requires independent work and travel of up to 50% to meet participants in their homes and communities. Care Lync offers structured training, mentorship, and opportunities for career advancement.

Requirements

• Bachelor's degree in social work, psychology, human services, or a related field.
• Strong organizational, communication, and advocacy skills.
• Ability to work independently and travel up to 50% to meet participants in their homes and communities.
• Valid driver's license, auto insurance, and reliable transportation.
• Commitment to maintaining required certifications and state clearances.

Responsibilities

• Conduct person-centered assessments to identify each participant's needs, preferences, and life goals.
• Develop, implement, and regularly update Individual Support Plans (ISP) so participants receive appropriate services.
• Support participant choice and advocacy by helping participants make informed decisions about providers and care options.
• Coordinate with medical professionals, behavioral specialists, family members, and community resources.
• Monitor and evaluate services to support participant safety, satisfaction, and progress toward independence.
• Help individuals with disabilities and members of the aging population access community resources.
• Maintain documentation, confidentiality, and compliance with program and ethical standards.
• Participate in ongoing training and professional development.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Ongoing training programs.
• Structured training and ongoing mentorship.
• Opportunities for career advancement, including supervisory or program management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level