Case Manager/Service Coordinator (Aging Population) - Lubec, ME
About The Position
Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management to adults with intellectual, developmental, and physical disabilities and autism spectrum disorder who are enrolled in the Department of Human Services Medicaid Waiver Program. Support Coordinators help adults understand, navigate, and secure the services needed to live independently at home and in the community. The Support Coordinator / Service Coordinator / Case Manager provides case management for clients assigned to a consolidated care team. The position develops individualized care management plans, coordinates and brokers services to implement those plans, and monitors and evaluates clinical outcomes to ensure services are professional, comprehensive, and cost-effective. The role helps locate, coordinate, and monitor services and supports through development and implementation of the Individual Support Plan (ISP). It also supports participants in identifying and communicating requests and needs for services, which may include housing, medical, social, vocational, and other community services.
Requirements
- Bachelor of Science or Bachelor of Arts degree in related coursework.
- At least 3 years of related experience providing case management to individuals with intellectual disabilities, autism spectrum disorders, or physical disabilities.
- Experience with Microsoft Office and state-maintained databases.
- Maintain proficiency in company-sponsored training and certifications.
- Maintain CPR/First Aid certification and current state-related clearances.
- Successfully complete and maintain training courses required or amended by program regulations.
- Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be maintained on file with Care Lync.
Responsibilities
- Complete assessments to identify each participant’s needs and service-delivery preferences.
- Develop a Person-Centered Service Plan for each participant and modify it at least annually or when a significant medical or social change occurs.
- Provide information that enables participants to make fully informed choices about providers.
- Ensure that a participant’s Behavioral Support Plan and Crisis Plan, when applicable, are consistent with the ISP.
- Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
- Coordinate with individuals and entities involved in a participant’s physical or behavioral care, including other care coordinators, to support seamless coordination of physical, behavioral, and support services.
- Research and develop alternative solutions to participants’ needs.
- Maintain confidentiality of sensitive material and private health information.
- Attend required trainings and recertification classes.
- Consult regularly with supervisors and directors about participants’ needs, abilities, learning levels, and physical limitations.
- Travel to participants as needed; the position involves 50% travel.
- Inform a supervisor immediately of changes to auto insurance, vehicle registration, or driver’s license status.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Cooperative, rewarding family environment
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What This Job Offers
Job Type
Full-time
