Case Manager - Bangor, ME

Care Lync • Bangor, ME

1d • $50,000 - $60,000

About The Position

Care Lync is seeking a Support Coordinator to provide support coordination, also known as service coordination or case management, for adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and secure services related to housing, medical care, community engagement, and independent living.

The Support Coordinator conducts person-centered assessments and develops, implements, and updates Individual Support Plans. They advocate for participants’ choices, coordinate care with professionals, families, and community resources, and monitor services to support safety, satisfaction, and progress toward independence. The position also includes documentation, confidentiality, program compliance, and ongoing training. The role involves independent work and travel of up to 50% to meet participants in their homes and communities.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
• Strong organizational, communication, and advocacy skills.
• Ability to work independently and travel up to 50% to meet participants in their homes and communities.
• Valid driver’s license, auto insurance, and reliable transportation.
• Commitment to maintaining required certifications and state clearances.

Responsibilities

• Conduct person-centered assessments to identify participants’ needs, preferences, and life goals.
• Develop, implement, and regularly update Individual Support Plans (ISP).
• Support participants in making informed choices about providers and care options through advocacy.
• Coordinate with medical professionals, behavioral specialists, family members, and community resources.
• Monitor and evaluate services for participant safety, satisfaction, and progress toward independence.
• Help people with disabilities and older adults access needed community resources.
• Maintain documentation, confidentiality, and compliance with program and ethical standards.
• Participate in ongoing training and professional development.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Ongoing training programs.
• Structured training, ongoing mentorship, and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time