Medical Equipment Delivery Driver (Bangor, ME)

Enovis•Usa, ME

4d•Onsite

About The Position

Enovis is seeking a dedicated, service-oriented Medical Equipment Delivery Driver for its Surgi-Care Branch, serving Bangor, Maine. As a member of the Field Services Team, this role supports timely, accurate, and safe delivery, stocking, and management of company products, helping provide reliable service and support to customers. The position is field-based and involves travel to customer accounts and local clinic sites, including patient homes, physician offices, hospitals, and clinics. The driver uses a company-provided vehicle when traveling to local sites. Travel may be up to 95% of the time, with no overnight travel required. The work environment typically has moderate noise and potential exposure to airborne and bloodborne pathogens. The role includes frequent lifting or moving of up to 60 pounds and regular standing and walking, along with other physical and deskwork activities. Enovis offers medical, dental, and vision insurance; spending and savings accounts; a 401(k) plan; vacation, sick leave, and holidays; income protection plans; discounted insurance rates; and legal services.

Requirements

High school diploma or GED.
At least 1 year of experience with inventory and/or customer service.
General working knowledge of customer service-related practices.
Valid driver’s license and current automobile insurance.
Must meet third-party credentialing requirements to access hospital accounts.
Must be willing to travel to local clinic sites as dictated by the territory, using a company-provided vehicle.
Must frequently lift and/or move up to 60 pounds.

Nice To Haves

Experience with inventory management software and/or order processing systems.
Working knowledge of Durable Medical Equipment (DME) and orthotic products.
Previous experience with home medical equipment (HME) or successful completion of factory training for HME.

Responsibilities

Manage the assigned territory to achieve service goals.
Process orders in a timely and accurate manner.
Maintain inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
Evaluate customer clinic needs and work with Sales and Inventory Teams to modify DME consignment programs in accordance with company policy.
Maintain operational targets and metrics, collaborating with Sales and Operations to address challenges.
Assist with troubleshooting and resolving issues at consignment locations.
Communicate effectively with customers across multiple platforms and respond to business scenarios, resolving issues in a timely manner.
Support new account launches, including initial in-servicing and management of key customer relationships.
Evaluate workflows and communication tools and identify improvements through continuous-improvement initiatives.
Maintain knowledge of Enovis healthcare solutions and products to support customized customer programs.
Keep current on relevant DME and Home Medical Equipment (HME) orthopedic products and services offered by Enovis and Surgi-Care.
Follow Enovis policies, procedures, and guidelines, as well as OIG and government program regulations, including Medicare regulations.
Perform other related duties as assigned to meet business needs.