Medical Equipment Delivery Driver (Bangor, ME)

Enovis•Bangor, ME

6d•Onsite

About The Position

Enovis is seeking a dedicated, service-oriented Medical Equipment Delivery Driver for its Surgi-Care Branch, serving Bangor, Maine. As a member of the Field Services Team, this role supports timely, accurate, and safe delivery, stocking, and management of company products and helps provide reliable service to customers. The position manages Durable Medical Equipment (DME) consignment locations, supports customer accounts, and works with Sales and Inventory teams to improve service and program performance. The position is field-based and involves travel to customer accounts and local clinics, with considerable time spent driving in the assigned territory. Overnight travel is not required. Work may take place in patient homes, physician offices, hospitals, and clinics. The role includes potential exposure to airborne and bloodborne pathogens and requires frequent lifting and other physical activity.

Requirements

High school diploma or GED.
At least 1 year of experience with inventory and/or customer service.
General working knowledge of customer service-related practices.
Valid driver's license and current automobile insurance.
Must meet third-party credentialing requirements to access hospital accounts.
Willingness to travel to local clinic sites as requested, using a company-provided vehicle.

Nice To Haves

Experience with inventory management software and/or order processing systems.
Working knowledge of Durable Medical Equipment (DME) and orthotic products.
Previous experience with home medical equipment (HME) or successful completion of factory training for HME.

Responsibilities

Manage the assigned territory to achieve service goals.
Process orders in a timely and accurate manner.
Maintain inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
Evaluate customer clinic needs and work with Sales and Inventory teams to make changes that improve DME consignment program performance in accordance with company policy.
Maintain operational targets and metrics, collaborating with Sales and Operations to address challenges.
Assist with troubleshooting and resolving issues at consignment locations.
Communicate effectively with customers across multiple platforms, responding appropriately and resolving issues promptly.
Support new account launches, including initial in-servicing and management of key customer relationships.
Evaluate workflows and communication tools and identify opportunities for continuous improvement.
Develop and maintain knowledge of Enovis healthcare solutions and products to support customized customer programs.
Stay current on relevant DME and Home Medical Equipment (HME) orthopedic products and services offered by Enovis and Surgi-Care.
Follow Enovis policies, procedures, and guidelines, as well as OIG and government program regulations such as Medicare.