Case Manager/Service Coordinator - Lewiston, ME

Care Lync•Lisbon, ME

9d•$60,000

About The Position

Care Lync provides Support Coordination, also called Service Coordination or Case Management, to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The Support Coordinator helps participants identify and secure services that support their goals, safety, independence, and community participation. This includes coordinating services such as housing and medical care, advocating for participant choice, and working with providers, families, and community resources. The role includes professional development, mentorship, and opportunities for career growth.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
Strong organizational, communication, and advocacy skills.
Ability to work independently and travel up to 50% to meet participants in their homes and communities.
Valid driver’s license, auto insurance, and reliable transportation.
Commitment to maintaining required certifications and state clearances.

Responsibilities

Conduct person-centered assessments to identify each participant’s needs, preferences, and life goals.
Develop, implement, and regularly update Individual Support Plans (ISP).
Support participants in making informed choices about providers and care options through advocacy.
Coordinate with medical professionals, behavioral specialists, family members, and community resources.
Monitor and evaluate services to assess participants’ safety, satisfaction, and progress toward independence.
Help people with disabilities and older adults access community resources.
Maintain documentation, confidentiality, and compliance with program and ethical standards.
Participate in ongoing training and professional development.