Case Manager/Supports Coordinator - Biddeford, ME

Care Lync•Kennebunk, ME

4d•$50,000 - $60,000

About The Position

Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management services to adults with intellectual, developmental, and physical disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services Medicaid Waiver Program. The role helps adults navigate, understand, and secure services needed to live independently in their homes and communities. The Support Coordinator provides case management to clients assigned to a consolidated care team. Responsibilities include developing individualized care management plans, arranging and coordinating services, and monitoring and evaluating clinical outcomes to help ensure services are professional, comprehensive, and cost-effective. The position also supports the development and implementation of each participant’s Individual Support Plan (ISP) and helps participants identify and communicate needs and requests for housing, medical, social, vocational, and other community services. The role involves approximately 50% travel to participants as needed.

Requirements

Bachelor of Science or Bachelor of Arts degree in related coursework.
At least 3 years of related experience providing case management to individuals with intellectual disabilities, Autism Spectrum Disorders, or physical disabilities.
Experience with Microsoft Office and state-maintained databases.
Maintain proficiency in company-sponsored training and certifications.
Maintain CPR/First Aid certification and current state-related clearances.
Successfully complete and maintain training courses required or amended by program regulations.
Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be maintained on file with Care Lync.
Immediately inform a supervisor of changes to auto insurance agency or policy, vehicle registration, or driver’s license status.

Responsibilities

Complete assessments to identify each participant’s needs and service-delivery preferences.
Develop a Person-Centered Service Plan for each participant and modify it at least annually or when there is a significant medical or social change.
Provide information so participants can make fully informed choices about providers.
Ensure that a participant’s Behavioral Support Plan and Crisis Plan, when applicable, are consistent with the ISP.
Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
Coordinate with individuals and entities involved in participants’ physical or behavioral care, including other care coordinators, to support seamless coordination of physical, behavioral, and support services.
Research and develop alternative solutions to participants’ needs.
Maintain confidentiality of sensitive material and private health information.
Attend required trainings and recertification classes.
Confer regularly with supervisors and directors regarding participants’ needs, abilities, learning levels, and physical limitations.
Travel to participants as needed; the position entails 50% travel.