Case Manager/Supports Coordinator (Aging Population) - Damariscotta, ME

Care Lync•Boothbay Harbor, ME
•$50,000 - $60,000

About The Position

Care Lync is seeking a Support Coordinator to provide service coordination and case management to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and members of the aging population enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and secure services related to housing, medical care, community engagement, and independence. The Support Coordinator conducts person-centered assessments, develops and maintains Individual Support Plans, advocates for participant choice, coordinates with providers and community supports, and monitors services for safety, satisfaction, and progress. The position involves independent work and travel of up to 50% to meet participants in their homes and communities. Care Lync offers structured training, mentorship, professional development, and opportunities for career advancement.

Requirements

  • Bachelor's degree in social work, psychology, human services, or a related field.
  • No experience required.
  • Strong organizational, communication, and advocacy skills.
  • Ability to work independently and travel up to 50% to meet participants in their homes and communities.
  • Valid driver's license, auto insurance, and reliable transportation.
  • Commitment to maintaining required certifications and state clearances.

Responsibilities

  • Conduct person-centered assessments to identify participants' needs, preferences, and life goals.
  • Develop, implement, and regularly update Individual Support Plans (ISP).
  • Provide participants with choice and advocacy to help them make informed decisions about providers and care options.
  • Coordinate with medical professionals, behavioral specialists, family members, and community resources.
  • Monitor and evaluate services to ensure participants' safety, satisfaction, and progress toward independence.
  • Support people with disabilities and members of the aging population in accessing community resources.
  • Maintain documentation, confidentiality, and compliance with program and ethical standards.
  • Participate in ongoing training and professional development.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Ongoing training programs.
  • Structured training and mentorship.
  • Opportunities for career advancement into supervisory or program management roles.
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