IDD Case Manager/Supports Coordinator

Northern Lakes Community Mental Health Authority•Traverse City, MI

2d•Onsite

About The Position

Northern Lakes Community Mental Health Authority (NLCMHA) is seeking an IDD Case Manager/Supports Coordinator for its Traverse City office. This clinical position ensures continuity of services and carries out case management functions, including assessment, planning, linking, coordination, monitoring, and advocacy. The employee acts on behalf of consumers to help ensure services are consistent with the Board's mission, policies, and procedures. The position reports to the Operations Manager as assigned and has no direct supervisory responsibilities. The role provides supports coordination and case management to assigned individuals, including social work assessments, development and review of Individual Plans of Service (IPOS), referrals, service coordination, progress documentation, and monitoring. It also involves coordinating adult foster care placement and follow-up, participating in emergency services when credentialed and privileged, assisting with procurement of adaptive equipment and medical or dental services, supporting consumers with entitlement benefits, coordinating behavioral plans and contracted services, and contributing to program reviews and audits. The Case Manager/Supports Coordinator must maintain current knowledge of mental health symptoms, interventions, and treatment strategies. The position may require irregular hours and travel by personal vehicle when an agency vehicle is unavailable. Northern Lakes CMH Authority is an equal opportunity employer and provides reasonable accommodations in accordance with applicable laws.

Requirements

Case Manager (Staff V): Bachelor's degree in social work from an accredited university or a nursing degree.
Case Manager (Staff V): Michigan licensure as a Licensed Bachelor Social Worker (LBSW), Limited Licensed Bachelor Social Worker (LLBSW), or Licensed RN; LBSW is preferred.
Maintain professional licensure.
Be able to obtain NLCMHA credentialing to provide services in the applicable professional discipline.
Supports Coordinator (Staff IV): Bachelor's degree in a human-service-related field is considered.
Supports Coordinator (Staff IV): Motivation to work with people with developmental disabilities and ability to demonstrate knowledge of this population's special needs.

Nice To Haves

For the Supports Coordinator role, at least one year of prior direct experience working with the developmentally disabled population is preferred.
For the Case Manager role, Licensed Bachelor Social Worker (LBSW) status is preferred.

Responsibilities

Provide supports coordinator and case management services to assigned individuals.
Assess consumer needs, develop service plans, link and coordinate services, conduct reassessments and follow-up, and monitor services.
Complete an annual comprehensive social work assessment for each assigned case-management-qualified consumer in preparation for the IPOS.
Coordinate and chair annual integrated IPOS development, including pre-planning, and amend or develop a new IPOS when services or consumer status significantly change.
Link consumers to needed assessments and internal or external service providers.
Schedule and participate in intra-agency and interagency meetings to advocate for and coordinate services, evaluate progress, and protect consumer rights and freedoms.
Make and document referrals to appropriate agencies when NLCMHA does not provide needed services.
Document case management services in written progress notes and complete comprehensive IPOS reviews as appropriate.
Monitor services to ensure they are delivered consistently with the IPOS and that identified activities are completed.
Perform adult foster care home placement and follow-up functions, including oversight of personal care services.
Participate in the Northern Lakes Community Mental Health Emergency Services Program when credentialed and privileged, and assist coworkers with day emergency services when circumstances and time permit.
Coordinate procurement of adaptive equipment and medical and dental services with agency staff as identified in the IPOS.
Maintain knowledge of entitlement programs and assist assigned consumers with applying for and maintaining benefits.
Coordinate behavioral plan development with clinical services staff and ensure compliance with Behavioral Treatment Committee procedures.
Serve as a resource person during program or service reviews and audits and assist with plans of correction as requested.
Maintain current knowledge of mental health symptomatology, intervention, and treatment strategies.
Coordinate contracted services, including provider training specific to the recipient, and verify delivery as specified in the IPOS.