Supports Coordinator, Intellectual and Developmental Disability (IDD)

CNS Healthcare • Harper Woods, MI

10d • $44,000 - $75,315

About The Position

The IDD Supports Coordinator facilitates, coordinates, and monitors services for children, adolescents, and adults with intellectual and/or developmental disabilities and their support systems. The role ensures that individuals’ needs and wishes are addressed and that their life opportunities are expanded. Core functions include assessment; individual- and family-centered service plan development; linking and coordinating services; reassessment and follow-up; and ongoing service monitoring.

The position serves as an advocate and provides supports coordination using person-centered planning principles. It works to improve continuity of care among multiple providers and external partners, supports individuals and their support systems in accessing eligible benefits, and promotes communication among the treatment team. The coordinator also completes required documentation, meets productivity and documentation standards, maintains compliance with applicable quality and regulatory requirements, and contributes to professional and agency development.

CNS Healthcare is a nonprofit Certified Community Behavioral Health Clinic with seven clinics and two clubhouses in Southeastern Michigan. It employs approximately 400 employees, paraprofessionals, and support staff, and delivers services to more than 7,000 people annually. CNS provides integrated health services in partnership with community organizations and uses a patient-centered approach to support the overall health of children, adolescents, adults, and older adults.

Requirements

• Meet Qualified Intellectual Disability Professional (QIDP) qualifications through either: a bachelor’s degree in Social Work; a master’s degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy; or one of the listed state licenses: LLBSW, LBSW, LLMSW, LMSW, LLPC, LPC, LLMFT, LMFT, TLLP, LLP, or LP.
• In addition to the QIDP education or licensure qualification, have specialized training—including qualifying fieldwork or internships involving direct work with people with intellectual or developmental disabilities—or at least one year of experience training or working with a person with an intellectual disability.
• Currently possess or obtain the Child Mental Health Professional (CMHP) and Qualified Mental Health Professional (QMHP) designations within one year of employment.
• Have a valid, unrestricted driver’s license.
• Have access to transportation or an automobile, with current automobile/vehicle insurance meeting agency policy requirements.
• Be proficient with computers, Electronic Health Record (EHR) systems, and Microsoft Office products, including Word, Outlook, PowerPoint, Excel, SharePoint, and Teams.
• Have experience applying HIPAA in health care organizations.
• Be able to work closely with people with mental or physical limitations.
• Be able to format documents and use proper grammar, punctuation, and spell check.
• Be able to work effectively on a multidisciplinary team, communicate effectively, collaborate, and build positive working relationships.
• Use discretion and judgment when handling sensitive or confidential matters.
• Have advanced time-management, problem-solving, customer-service, interpersonal, and conflict-resolution skills.
• Be forward-thinking and take initiative to accomplish departmental goals and objectives.
• Contribute to an inclusive environment that recognizes the value and contributions of all people regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability.

Nice To Haves

• Prior experience working with all age groups, including children.
• Experience with solution-focused brief therapy.
• Experience with substance use and co-occurring disorders treatment.
• Experience with stages of change and/or motivational interviewing.
• Prior experience in a community mental health setting.
• Working knowledge and understanding of intellectual and developmental disabilities, co-occurring mental illness or other behavioral health disorders, medications used to treat behavioral health conditions, and other behavioral health interventions.
• Ability to explain symptoms of substance use disorders that resemble those of other medical or psychological disorders and how these disorders interact.

Responsibilities

• Complete assessments using formal and informal tools to identify each person’s needs and wishes.
• Perform comprehensive assessments, diagnoses, and evaluations.
• Advocate for and provide supports coordination to children, adolescents, and adults with intellectual and/or developmental disabilities, facilitating, coordinating, and monitoring supports and services through person-centered planning.
• Enhance continuity of services among providers and external partners, including the Department of Health and Human Services, schools, and vocational services.
• Participate in person-centered planning meetings and development of IPOS treatment plans.
• Support the development of coping skills.
• Support enrollment in and obtainment of eligible benefit programs, including Social Security Insurance and Medicaid.
• Train individuals and their support systems on rights and due process.
• Consult with or provide consultation to doctors, therapists, and clinicians regarding individuals’ care.
• Promote care coordination by keeping the treatment team informed about individuals’ progress and current functioning.
• Provide and participate in team consultation as assigned.
• Participate in agency focus groups, work groups, and committees as assigned.
• Support the development of agency staff and community partners by providing training as assigned.
• Use motivational interviewing strategies and a trauma-informed approach to engage and serve individuals.
• Complete required documentation accurately and in accordance with CNS requirements.
• Meet direct-service productivity and documentation standards under agency and program expectations.
• Maintain compliance with quality care initiatives, including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
• Apply CNS Healthcare service standards in interactions with individuals served, guests, and staff.
• Pursue professional growth through current reading and attendance at educational programs and conferences.
• Maintain knowledge of and comply with established policies and procedures, the corporate compliance program, code of ethics, applicable laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical insurance options.
• Employer-paid dental, vision, life, and short-term disability insurance.
• Retirement program with a generous company default contribution and match.
• PTO program starting at 23 days annually.
• 16 paid holidays, including 3 floating holidays.
• Paid parental leave.
• Eligibility for student loan forgiveness programs, including Public Service Loan Forgiveness (PSLF) and HRSA.

What This Job Offers

• Job Type: Full-time