Supports Coordinator, Intellectual and Developmental Disability (IDD)

CNS Healthcare Careers • Detroit, MI

9d

About The Position

The IDD Supports Coordinator facilitates, coordinates, and monitors services for children, adolescents, and adults with intellectual and/or developmental disabilities and their support systems. The role ensures individuals’ needs and wishes are addressed and expands their life opportunities through assessment, person-centered service planning, service coordination, reassessment, follow-up, and ongoing monitoring.

The coordinator advocates for individuals and uses person-centered planning, motivational interviewing, and trauma-informed approaches. The role includes coordinating with providers and external partners, supporting individuals and families, contributing to treatment plans and care-team communication, providing consultation and training, and completing documentation and other program requirements. The position also requires maintaining compliance with applicable quality, regulatory, privacy, and agency standards.

CNS Healthcare is a nonprofit Certified Community Behavioral Health Clinic with seven clinics and two clubhouses in Southeastern Michigan. It employs approximately 400 employees, paraprofessionals, and support staff and serves more than 7,000 people annually through comprehensive integrated health services and community partnerships.

Requirements

• Qualified Intellectual Disability Professional (QIDP).
• Bachelor’s degree in Social Work; or a master’s degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy; or one of the listed state licenses: LLBSW, LBSW, LLMSW, LMSW, LLPC, LPC, LLMFT, LMFT, TLLP, LLP, or LP.
• Specialized training, including relevant fieldwork or internships involving direct work with people with intellectual or developmental disabilities, or at least one year of experience training or working with a person who has an intellectual disability.
• Possess or obtain the Child Mental Health Professional (CMHP) and Qualified Mental Health Professional (QMHP) designations within one year of employment.
• Valid and unrestricted driver’s license.
• Transportation or automobile access with current vehicle insurance meeting agency policy requirements.
• Proficiency with computers, EHR systems, and Microsoft Office products, including Word, Outlook, PowerPoint, Excel, SharePoint, and Teams.
• Experience applying HIPAA in healthcare organizations.
• Ability to work closely with people with mental or physical limitations.
• Ability to format documents and use proper grammar, punctuation, and spell check.
• Ability to work as part of a multidisciplinary team, communicate effectively, collaborate, and build positive working relationships.
• Ability to use discretion and judgment when handling sensitive or confidential matters.
• Advanced time management, problem-solving, customer service, interpersonal, and conflict-resolution skills.
• Ability to think proactively and take initiative to accomplish department goals and objectives.
• Ability to contribute to an inclusive environment that values people regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability.

Nice To Haves

• Prior experience working with all age groups, including children.
• Experience with solution-focused brief therapy, substance-use and co-occurring-disorders treatment, stages of change, and/or motivational interviewing.
• Prior experience in a community mental health setting.
• Working knowledge of intellectual and developmental disabilities, co-occurring mental illness or other behavioral health disorders, medications used to treat behavioral health conditions, and other behavioral health interventions.
• Ability to explain how symptoms of substance-use disorders can resemble symptoms of other medical or psychological disorders and how these disorders interact.

Responsibilities

• Complete formal and informal assessments to identify each person’s needs and wishes, and perform comprehensive assessments, diagnoses, and evaluations.
• Advocate for and provide supports coordination to people with intellectual and/or developmental disabilities using person-centered planning principles.
• Coordinate and monitor services and enhance continuity of care with multiple providers and external partners, including the Department of Health and Human Services, schools, and vocational services.
• Participate in person-centered planning meetings and development of IPOS treatment plans.
• Support the development of coping skills and help individuals enroll in and obtain eligible benefits, including Social Security Insurance and Medicaid.
• Train individuals and their support systems on rights and due process.
• Consult with or provide consultation to doctors, therapists, and clinicians regarding individual care.
• Keep the treatment team informed of individuals’ progress and current level of functioning, and participate in team consultation as assigned.
• Participate in agency focus groups, work groups, and committees as assigned.
• Provide training to agency staff and community partners as assigned.
• Use motivational interviewing strategies and a trauma-informed approach to engage and provide services to individuals.
• Complete required documentation accurately and in accordance with CNS standards; meet direct-service productivity and documentation expectations.
• Maintain compliance with quality care initiatives and requirements, including Meaningful Use, MIPS, CARF, and CCBHC requirements.
• Apply CNS Healthcare service standards when interacting with individuals served, guests, and staff.
• Pursue professional growth through current reading and attendance at educational programs and conferences.
• Comply with agency policies, the corporate compliance program, code of ethics, applicable laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical insurance options.
• Employer-paid dental, vision, life, and short-term disability insurance.
• Retirement program with a generous company default contribution and match.
• Generous paid time off program starting at 23 days annually.
• 16 paid holidays, including 3 floating holidays.
• Paid parental leave.
• Eligibility for student loan forgiveness programs, including Public Service Loan Forgiveness (PSLF) and HRSA.

What This Job Offers

• Job Type: Full-time